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Report an Incident or Unusual Occurrence

Reporting is encouraged by all who encounter an actual or "potential" patient care safety event or recognize exemplary care in the field. These events may be related to systems, operations, devices, equipment, medication or any aspect of patient care and include "great catches" defined as patient safety events that are recognized and prevented before they actually occur.

Please email your report to This email address is being protected from spambots. You need JavaScript enabled to view it..

Instructions for details in your email communication:

  1. Provide a concise description of the event including date, time, location, and parties/agencies involved.

  2. Include your contact information: name, email address, and phone number.

  3. Reports submitted by provider agency representatives should include a brief summary of findings and disposition of the event.

 

 The EMS Incident Form is availabe to be completed and attached to your email.

2016 Draft EMS Plan

The review and comment period for development and adoption of the 2016 EMS Plan has been initiated. Please review carefully and submit comments.

Draft - 2016 Emergency Medical Services System Planpdf6.9 MB

Please send comments via fax or email to:

Thomas Hinrichs, EMT-P
ALS Coordinator- Policy Development
Coastal Valleys EMS Agency
195 Concourse Blvd., Suite B
Santa Rosa, CA 95403
(707) 565-6510 FAX
This email address is being protected from spambots. You need JavaScript enabled to view it.

AED Consultant, Distributor, & Training Programs

The following organizations provide program development and/or training in the use of AEDs. Some are also distributors of AEDs. You are encouraged to independently evaluate these organizations and determine which one will best meet your needs.

PD = Program Development T = Training D= Distributor

AED Authority (PD, D)
5510 Parmalee Gulch Rd #200
P.O. Box 328
Indian Hills, CO 80454
888-970-7799
www.aedauthority.com

American Health & Safety Training (PD, T, D)
1547 Palos Verdes Mall #255
Walnut Creek, CA 94597
877-369-5888
www.americanhealthsafety.com

American Heart Association North Bay Office (T)
1400 N. Dutton Ave, Suite 20
Santa Rosa, CA 95401
707-542-1992
www.heart.org/HEARTORG/Affiliate/North-BaySanta-Rosa-Affiliate-Page_UCM_WSA015_AffiliatePage.jsp

American Red Cross (T)
5297 Aero Drive
Santa Rosa, CA 95403
707-577-7600

Annuvia (PD, T, D)
1725 Clay Street, Suite 100
San Francisco, CA 94109
866-364-7940
www.annuvia.com

Boundtree Medical (D)
231 Market Place #293
San Ramon, CA 94583
925-719-0139
www.boundtree.com

CPR F.A.S.T. (PD, T, D)
2063 Main St. #275
Oakley, CA 94561
925-625-3278
www.cprfast.org

CPR Training Center (PD, T)
2190 Meridian Park Blvd, Suite J
Concord, CA 94520
925-934-6223
www.cprtrainingcenter.com

Critical Care Solutions (PD, T)
P.O. Box 1887
Vallejo, CA 94590
866-417-9504
www.criticalcaresolutions.com

DiPietro & Associates  (PD, T, D)
664A Freeman Lane #311
Grass Valley, CA 95949
530-477-6818
www.dipietroassociates.com

Fast Response  (T)
2075 Allston Way
Berkeley, CA 94710
800-637-7387
www.fastresponse.org

Health Education Services (PD, T, D)
200 Waverly Street, Suite 8
Menlo Park, CA 94025
650-321-6500
www.healtheducationservices.net

Healthquest CPR/AED/First Aid (PD, V, T)
1425 N. McDowell Blvd., Ste. 103
Petaluma, CA 94954
(707) 766-9226
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.phcd.org

ICE Safety Solutions  (PD, T)
43236 Christy Street
Fremont, CA 94538
877-743-8423
www.getice.com

Life Safety Associates (PD, T)
1876 Hartog Drive
San Jose, CA.95131
888-552-5433
www.lifesafety.com

Life Support Services  (T, D)
4588 Peralta Blvd. #17
Fremont, CA 94536
510-790-2778
www.lifesupportservices.net

North Coast Fire and EMS Training (T)
P.O. Box 842
Hopland, CA. 95449
707-570-9226
www.ncfems.com

Rescue Training Institute  (PD, T)
1141 Sibley Street
Folsom, CA 95630
916-939-2277
www.rescuetraininginstitute.com

Safety Training Seminars  (T)
785 Oak Grove Road, Ste. U
Concord, CA 94518
925-691-9780
www.concordcprclasses.com

SOS CPR (PD, T, D)
101 Golf Course Drive
Suite A220
Rohnert Park, CA 94928
(707) 795-4444
ww.soscpr.com

Survival CPR and First Aid, LLC (PD, T, D)
228 Windsor River Road #222
Windsor, CA 95492
(707) 657-4492
www.SurvivalCPR.com  

Emergency Department Inundation and Ambulance Delays

The reports below include a weekly summary of  occurrences in which a hospital extended an ambulance off-load time by greater than 20 minutes as a result of not having staffed emergency department beds available.

2023 Ambulance Patient Offload Time (APOT) Weekly Report

 

Sonoma County Hospital Information Sonoma County Hospital Information Sheet (pdf)
Includes Emergency Medical Services data table.
Source: Sonoma County Department of Health Services.

In the News

Riverside County First Responders Frustrated by Ambulance Delays
Source: California Healthline.

EMS Stuck in 'Wall Time' as EDs Struggle to Keep Up
Source: Emergency Medicine News.


AED Manufacturers

There are currently seven companies in the United States that manufacture AEDs.

All AEDs on the market have been cleared by the Food and Drug Administration and thus are considered safe and effective. The Coastal Valleys EMS Agency does not endorse any specific AED manufacturer/vendor. The information below is provided as a convenience for anyone interested in establishing a PAD Program.

Cardiac Science, Inc.
3303 Monte Villa Parkway
Bothell, WA 98021-8969
510-798-6905
425-402-2001
www.cardiacscience.com

Medical Research Laboratories
4341 State Street Road
Skaneateles Falls, NY 13153
800-462-0777
www.welchallyn.com

Philips Medical Systems
3000 Minuteman Road
Andover, MA 01810
800-934-7372
www.medical.philips.com

Zoll Medical Corporation
269 Mill Road
Chelmsford, MA 01824
800-348-9011
www.zoll.com

Physio-Control, Inc.
PO Box 97006
Redmond, WA 98073
800-442-1142
www.physio-control.com

Heart Sine Technologies, Inc.
105 Terry Drive
Newtown, PA 18940
866-478-7463
www.heartsine.com

Defibtech
Sold by authorized distributors
866-333-4248
www.defibtechMD.com

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Contact Us

Coastal Valleys EMS Agency
195 Concourse Blvd., Suite B
Santa Rosa, CA 95403
(707) 565-6501
This email address is being protected from spambots. You need JavaScript enabled to view it.

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