EMS Feedback Portal

The EMS Feedback Portal was created to provide a single, modernized, and accessible place for everyone to share their EMS Experiences, highlighting;

• What is working well.
• Where systems, processes, or communication can be improved.
• Patient safety concerns.
• Recognition of excellent care, professionalism, and teamwork.
• Unusual Occurrences.
• Event Reporting (Required for EMS Provider Agencies)

Our goal is to learn from real-world experiences, identify system-level opportunities, and strengthen care delivery across all EMS settings.

 Click this to submit an EMS Feedback Form 

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Elder or Child Abuse Reporting

EMS providers are mandatory reporters of dependent elder and/or suspected child abuse. Suspected abuse must be reported in accordance with county-specific protection agencies rather than via CVEMSA event reporting.

Sonoma County:

Suspected child abuse reports are made with Sonoma County Child Protective Services. The Hotline and Reporting web page has links to the correct form and instructions on submissions.

Suspected dependent elder abuse reports are made with Sonoma County Adult Protective Services. The APS website has reporting information and resources for providers.

Mendocino County:

Suspected child abuse reports are made with Mendocino County Family and Children’s Services. The Social Services Child Abuse/Neglect reporting web page has instructions for report submission.

Suspected dependent elder abuse reports are made with the Mendocino County Department of Social Services, Adult Protective Services. Information on reporting is on the APS web page.